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100% Customer Satisfaction Guarantee:
Our returns policy: Within 30 days of receipt of your order you may return: * any book in its original condition. * any unopened CD-ROM, DVD or Video. * any other merchandise item in new condition, with its original packaging and accessories, including any tags.. We will issue a refund for the price of any item you return that meets these conditions. Items returned not in their original condition will be subject to a 10% restocking fee. We can refund shipping costs only if the return is a result of our error. Customers wishing to exchange an item may be responsible for return shipping fees.
Please note: Canada Goose items are subject to a small processing/restocking fee. This fee is waived in the event of an exchange.
Questions? Email: manager@allthingsarctic.com Telephone: 603-879-0975 Fax: 603-687-1450 Orders: 866-556-7528 (Toll Free)